Tuesday, May 5, 2020

Sample on Project Report Implementation Of HRM Policies

Question: Describe about the stakeholder communication,project management information system and project monitoring and change control of Telstra Software company? Answer: Executive Summary Project is short term endeavor. In the particular project study, the researcher has tried to understand the role of Employee engagement process which will help to implement the project within the Telstra. Application of PMIS softwares sources along with Project integration and combination has helped the researcher in gaining better details of the research topic. Based on the result of the study, the researcher has also listed list of recommendations that can ideally help the organisation in adopting better employment engagement strategy. The particular research is conducted in the reference to the Telstra a telecommunication company. With the help of four major step of the project life cycle will give an insight of the planning to completion of the project. However, branding shapes up an important tool effective in shaping the consumers behaviour for a particular product. With the help of the project integration, the project can be grilled with various phase of integration in order a ssess the risk and the best alternative chosen techniques or methods to complete the implementations. Apart from that, by measuring and quantifying the success ratio of the company, the required implemented EEP will be judge whether it is effective or not. The monitoring plays major role to assess the project a actual outcomes and has been achieved by the company. Project closure also ahs various things to be submitted before the closing such as documentations. Equipments, software and the throwing success part and recognizing the talents during the completion within the company . 1.Introduction Implementation of the HRM policies within the organistaion is one of the most practices to lead the company during its growth. Human resources process and policies are being focused on the managing the manpower. Telstra is one of the largest telecommunications company in Australia (Telstra.com.au, 2015). Implementation of HRM polices in Telstra is one of the major challenges faced by the company owners in order make control over the organisations (Badiru, 2011). The major objective of the study is to implement policies and practices of Human resources in Telstra. The study will focused on the specifically implementation of improved version of Employee engagement policies for equal opportunity for everyone (Telstra.com.au, 2015). The study will also go through the various stages of the communication management and information system require to implement the human resources polices within the Telstra. As the competitive business scenarios Telstra is looking increase the productivity of the employee by implementing new form of the motivations process and employee engagement process within the organizations. 2. Project Background Telstra as company is very much expanding its business now it has become global. Company has cross culture human resources within their management. Therefore, company is looking to restructure its existing management in order to prove equal and the identical form of opportunity for its global employee (Baligh, 2008). Telstra is looking increase its productivity and efficiency of employees via giving the employee equal treatment which would be possible by increasing the employee engagement process polices and the motivate item employee to perform well. In order to motivate the employee engine for change is required within the current management system of the Telstra. Owner of the company Mr.David Thodey is looking to motivate the staff and give the equal opportunity irrespective of age, sex; culture and nationality of the staff by bring the flexibility, reward system and compensations (Carmichael, 2010). In order to implement the polices, new team and project management should be hired for the successful completion of the project. 3. Stakeholder Communication Management Stakeholder communication plan will help to provide the information to the existing stakeholder in order to take their response and feedback (Chitkara, 2007). The implementation of the employee reformed engagement process in Telstra will increase the productivity and provide the equal opportunity to its global employees. Figure 1: Stakeholder commitment curve (Source: Kanabar and Warburton, 2008, pp-123) With the help of the stakeholder commitment curve entire the employee will have enough scope to understand need for the change within the employee engagement process. The project need to be agree from the owners, employee, project manager sand the sponsors. 3.1 Develop the communication plan for the stakeholders Stakeholders as per the importance Document name Document format Interest Management Monthly status report Hard copy High Staff Weekly report Hard copy Low Internal management (project leader) Weekly report E-mail High Technical staff Daily report Hard copy Low Training head Weekly report Intranet Medium Monitoring head Monthly report Hard copy High Table 1: communication plan for the stakeholders Communication must be given as per the designations. Stakeholder management involves various kind of interest and values addressing them during the durations of the project in order to ensure that all stakeholders are satisfies with the project at the end of the day (Juli, 2010). This will help the Telstra to gain the both internal and external environment by creating the positive relationship via meeting their expectations for the project. Since the company is looking to implement the employee engagement process, company need to indentify the various facilities, rewards system like monetary and non monetary rewards system and the measuring the performance by setting of benchmark would help to enhance the company productivity (Jelinek, 2010). This would only be possible if the project leader will be able to generate expectation of the stakeholder with the employee engagement process and motivations. Descriptions type Target audience Delivery method Delivery frequency Responsible Status report Awareness within the organizations compulsory Owners, managers, committee Paper, PPT, and email Monthly reporting HRM Project manager Awareness to the regulators Inform Local user community Stand up presentations Project secluding and the time line at once Analyst Remote awareness inform Inform to the suppliers and community Papers, news and websites Once Team Table 2: stakeholder with the employee engagement process and motivations Communication plan give the sufficient information to the stakeholders who create healthy environment for the HRM leader and the management work together in order to achieve the goals and objectives (Hilson and Simon, 2007). Engaging employees in Telstra will improve the business financial performance. Communication is keys to status of the project on regular basis. 4. Project Management Information systems 4.1 Role of PMIS With the help of PMIS software, Telstra implementation of the employee engagement process will be implemented successfully. The PMIS project software includes, planned, monitored, controlled, evaluate and finish (Chitkara, 2007). The aspect of the quality and the risk is also been identified within the project. The project must be able to achieve the three major constraints like quality, cost and time in order to achieve its objectives. Use of PMIS has become necessary to effectively and efficiently manage the projects along with supporting team to manage to complete the project to meet the constraints of the project. With the help of conceptual framework of the PMIS would give enough scope to understand the workings of PMIS software (Carmichael, 2010). Figure 2: Conceptual framework for PMIS (Source: McManus, 2006, pp-332) PMIS will help the Telstra to build strong base for the project of implementing the employee engagement process via polices and the practices reformed (Melton, 2010). One of the advantage of the PMIS for the project leader is that it helps to improves the efficiency of the managerial tasks as well as helps in decision making easy for the managers. 4.2 PMIS Communication management PMIS communication informations helps to analyses the total manpower and the organisational reporting structure which will help to understand the responsibility of the team and its members (Rad and Anantatmula, 2010). The communication will be in form of electronic mail within the shortest time along with lower cost in compare to manual communications. Target audience Nature of communications Producer Managing directors Updating the progress and challenges Project managers Project manager Budget and time updates , team building Managing directors, supervisors and the project team Assistant PM Scope of change required Assistant project manager Project assistant Schedule for the project , meeting Assistant project managers Team leader Updating the status and weekly schedules project manager Team members Working as per instruction Team leaders Legal departments Deeds and contract must be duly signed. Project managers Table 3: PMIS information 4.3 Represent it diagrammatically Activity Description Activity duration (days) Depends on A Preparing the plan for Employee engagement techniques 10 - B Building team 25 A C Team leaders for the EEP implementations 3 B D Establish the requirements 60 C E Resources handlings (funds and time) 20 C F Policies and practices for EEP 10 C G Taking feedback 15 C H Implementing 5 E,FG I Monitoring 10 DH J Dummy testing 2 I Table 4: Activity Table for the process Figure 3: Network PMIS diagram for the implementation of EEP Polices within the Telstra (Source: Created by author) From the above , it has been found that, more than 4 to 5 months is required for the PMIS informations (Schwalbe, 2010). The PMIS system will help in analyzing the total days and total cost expenditure for the project which will help the company to reach them to their objectives. 5. Project Life cycle 5.1 Project Initiation Figure 4: Project Life cycle (Source: Taylor, 2007, pp-334) This is initial phase of the project. The project is been documented, feasibility study of the project of employee engagement process implementation will be analysed. Apart from that, HRM project manager will be hired for reforming polices of EEP (Atkinson, 2009). The project manger will be appointing the team for the EEP project. The structure of the project will show the how the project will going to shape. The project manager will look to keep eye on the project by completing the project of EEP by hiring team (Badri and Davis, 2010). Figure 5: Team structure (Source: Clarke, 2008, pp-139) 5.2 Project planning: Project planning needed to be setting of the road map of the project which will help to make the project plan , resources and financial plan along with communication plan for the EEP planning of Telstra (Crawford et al. 2008). Company is looking to sue PMIS software in technology in order to complete the job within the given time. The estimated cost require for the project would be 670, 000. 5.3 Project execution At this phase the project is been executed. The execution will be gives the standard time set for each and every step of employee engagement process and actual time taking to formulate the plans and polices (Haas, 2007). The exception is part where the total plan is dependent upon which includes quality, control and the deliver data of the project. 5.4 Project closure: Project closure is being called after the successfully implementing the EEP process in Telstra. The final outcome is handed over to the HR manager of the Telstra. The completion of project also concludes the monitoring on the performance of the Employee engagement process is being fruit full or not for the Telstra in coming year or not (Jiang et al. 2010). 5.5 Critical success factors: Availability of entire Resources: One of the major critical factors for Telstra is the Availability of all kinds of resources. Company has enough resources to complete the project EEP. One of the most important factors is availability of funds and the manpower (Jiang et al. 2007). Company has enough funds in compare to its competitors like Lyca mobile and Orange to implement EEP within its business. Company also have poor of talent and right blend of HRM polices which can be one of its weapon for reaching the objectives (Kloppenberg and Opfer, 2007). 6. Project Integrations Management 6.1 Need for project integration Project integration helps the organization to manage to manage and control the entire activities of the project. Since our project is to implement EEP within Telstra to increases its productivity and maintain the equality within the business environment (Kwak and Ibbs, 2009). The integration includes unifications, assemble, communication and actions that are very needed for the project successful completion. Integration helps in reducing the project tome and the cost (Lee and Kim, 2009). 6.2 Process of integrations Develop the project Charter : At this phase , the entire resources are to be gather including the intelligence gathering. The project of the Telstra is very much real and achievable within the given time. The project charter requires to resolve the conflicts and problem solving and expert judgment (Norman et al. 2008). Develop project plan: The project management plan is very much formal writer document which will be executed, monitored and inform to the key stakeholders. For instance, Telstra has used various types of electronic and hardcopy format to submits the project plan to the chairman and other required officials (Pettersen, 2009). Direct and manage project work: The project requires various types of manpower and other resources. Plans needed to reviewed and the alternative option needed to chosen (Schmidt et al. 2008). Project manager should look to integrate the change control. Monitor and control the project work: Monitor and control the project in order to control the cost and the take action to ensure the correct implementations (Schmidt et al. 2008). Analyses the defect and repair and strongly advise the HRM manager to control the stakeholder engagement and control the quality. Perform integrated change control: The integration at phase gives enough scope to analyses the factors which causing the change in the project of EEP. Integrate change control analyses the configuration management to track the change management within the Telstra (Shenhar and Levy, 2008). The verification of change ensures that latest change will be helping to gain the verifications. Close project: As the project manager, it helps to ensure all procurements and create project closure documents. Obtain the formal approval to close out the project phase. Apart from that, construct deed and litigation must be pursued after the closure in order makes sure there is no more loopholes (Slevin and Pinto, 2008). 6.3 Structure of the project plan Main activities/ stages Cost$ (00) Week 1+2 Week 3+4 Week 4+5 Week 6+7 Week 8 Week 9+10 EEP Implementations 15000 Team building 4000 Creating layout 7000 Formation of the research Plan 3000 Selection of the Appropriate Research Techniques (PMIS) 14000 Formulating the employee engagement polices for Telstra 8000 Analysis Interpretation of polices 2000 Formation of Rough Draft 5000 Submission of Final Work 9000 Table 5: Gantt chart for the EEP project implementations (Source: Schmidt et al. 2009, pp-123) 7. Project Monitoring and change control 7.1 Need for change control for the project during the latter stage The project must have an back plan ready to infuse whenever the existing plan does not sees working. Some of the major changes required during the project management of EEP would be software PMIS which is effective (Slovic et al. 2008). So, project manager should keep up scope to manage these things. In the case of Telstra the company should look to use Prince 2 methodology in order to manage the change. Apart from that , the change will also required because of cost overruns for the EEP implementations. In order to control the monitoring of phase is necessary. The more rapid changes within 2-4 weeks will help the project manager to formulate the change within the existing project cost of formulating the plans and polices. Besides that, time is another major fcatirs which would bring changes in the project (Slovic, 2008). 7.2 Process of monitoring and change control Figure 5: Process of Monitoring (Source: Schmidt et al. 2009, pp-36) Output: If the out of the Telstra is same after the implementing the EEP, then there must be something wrong in the reward system of the company. He change is required by taking feedback of the employee about the new reward system (www.csb.gov.hk, 2015). Results: The results of the company shows the higher profitability and higher productivity shows that , the project implemented was good. If the results are in favour of the company then the Telstra should look to change the existing plan by implementing some new policies. Impacts : Impact of the of the formulated plans is in the favour of the companies gives enough scope to manage the company progress. Apart from that, evaluation of the programme needed to highest authority for change within the procedures (www.csb.gov.hk, 2015). Quantifications: Telstra must be able to quantify its productivity with the implementation of EEP. Lesser would be quantifications higher would be chances of changing the project specifications for the Telstra (Pmis.minedu.govt.nz, 2015). 8. Project Closure 8.1 Project closed out The project closed is the final stage of the project. It is not give the team an opportunity but also ties all the loose ends. Some of the major documents must be classified make sure after the closeting of the project (Pmis.reeep.org, 2015). Some of them are: Delivery Preliminary project plan Feasibility report Project charter Risk management Project management plan Product turnover Closed documents Records of decisions Throw party after completion 8.2 Reviews of the selected project The post project review is that last critical appreciation of project life cycle. The post implementation review will give enough scope to assess the success and achievement of the projects. The post reviews are measuring the benefit from the previous year to the existing years. Reviewing the project against the schedule and comparing the expenditure against the current financial statements of Telstra (Telstra.com.au, 2015). 8.3 Post completion review Post implementation of the review helps the team to identify the project achievements and milestone. Document and lesion learned during the of project will be another major review for the team. Post implementation helps of the project of EEP shows that, project team overall achievement after the formulation of plan and polices for the Telstra by implementing EEP (Pmis.reeep.org, 2015). One of the major lessoned learned is that FMCG and Service industry has various approach towards their organizations which why the Telstra looks is basing their achievement on the basis of the profitability and FMCG on their sales. 9. Conclusion From the above, it has been found that, project is short term endeavor. Telstra is looking to implement the Employee engagement process to give the equal opportunity for the each and every employee within their organizations. In order to do so the project must be go through communication phase o the interest part before sanctioning of funds and other resources. The PMIS software is one of the successful tools which help the organization to reduce the cost and time for the project. Apart from that, there has been ample evidence which shows that, managing the project is one of the tough challenges especially while formulating the norms for the organizations. One of the critical success factors of the Telstra would be enough resources like manpower and funds. With the help of project life cycle it has been found that project needed to have finish within the given time. 10. Recommendations Dummy Testing: Dummy testing will give enough scope to understand the EEP polices within the management. The policy must be included reward which would be monetary and one monetary benefit along with the recognitions. Dummy testing will give a rough idea what will the Telstra is going to achieve in near future. Balance scorecard: It will be helpful to analyses the performance level of the new formed polices and plans. Balance score card will give enough scope to understand the nature of the existing employee engagement process. It will give an performance level of the plans and polices which has been implement in the Telstra. Prince 2 methodology: Prince 2 methodology will give an helps to analyse and monitor the project and also gain the defaults within the project. Although the company has used PMIS but Prince 2 methodology will helps to minimize the operational risk within the project. 11. Reference list Books Badiru, A. B. (2011) Project Management: Systems, Principles, and Applications, 3rd ed. London: Harvester Wheatsheaf. Baligh, H. H. (2008) Organization Structures: Theory and Design, Analysis and Prescription, 5th ed. Heidelberg, New York: Springer Verlag. Carmichael, D. G. (2010) Project planning, and control. 5th ed. Canada, New York: Taylor Francls. Chitkara, K. K. (2007) Construction project management: planning, scheduling and controlling, 7th ed. Hoboken N.J: Wiley. 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